
Amazon Key for Business
Amazon Key for Business
Amazon Key for Business
Conversational Property Management
Conversational Property Management
Conversational Property Management
Year
2025
Year
2025
Year
2025
Type
DESIGN / UI
Type
DESIGN / UI
Type
DESIGN / UI
Timeframe
3 MONTHS
Timeframe
3 MONTHS
Timeframe
3 MONTHS
Summary
Summary
Summary
Property managers struggled to onboard themselves to the access management system without guidance. The interface lacked clear workflows for common tasks like importing residents, connecting PMS integrations, and managing access permissions.
Property managers struggled to onboard themselves to the access management system without guidance. The interface lacked clear workflows for common tasks like importing residents, connecting PMS integrations, and managing access permissions.
Property managers struggled to onboard themselves to the access management system without guidance. The interface lacked clear workflows for common tasks like importing residents, connecting PMS integrations, and managing access permissions.
My Role
My Role
My Role
Designed complete UI flow from dashboard to AI assistant chat interface
Created navigation structure and information architecture for access management workflows
Developed microcopy and content strategy for all screens
Designed resource selection, file upload, and conversation history patterns
Designed complete UI flow from dashboard to AI assistant chat interface
Created navigation structure and information architecture for access management workflows
Developed microcopy and content strategy for all screens
Designed resource selection, file upload, and conversation history patterns
Designed complete UI flow from dashboard to AI assistant chat interface
Created navigation structure and information architecture for access management workflows
Developed microcopy and content strategy for all screens
Designed resource selection, file upload, and conversation history patterns
Core Features
Core Features
Core Features



Knowledge Picker
Knowledge Picker
Knowledge Picker
Select which dashboard, space, or topics you want to include in your chat for more targeted and relevant responses.
Select which dashboard, space, or topics you want to include in your chat for more targeted and relevant responses.
Select which dashboard, space, or topics you want to include in your chat for more targeted and relevant responses.



Smart Context Detection
Smart Context Detection
Smart Context Detection
Automatically detects what you're viewing to provide relevant prompt suggestions and include current resources in your chat knowledge.
Automatically detects what you're viewing to provide relevant prompt suggestions and include current resources in your chat knowledge.
Automatically detects what you're viewing to provide relevant prompt suggestions and include current resources in your chat knowledge.



Suggested prompts
Suggested prompts
Suggested prompts
Provides starter prompts to help you learn the tool, custom prompts from agent creators, or content-specific suggestions based on what you're currently viewing.
Provides starter prompts to help you learn the tool, custom prompts from agent creators, or content-specific suggestions based on what you're currently viewing.
Provides starter prompts to help you learn the tool, custom prompts from agent creators, or content-specific suggestions based on what you're currently viewing.



AI-Guided Onboarding
AI-Guided Onboarding
AI-Guided Onboarding
Greets property managers with contextual welcome message and immediate action suggestions
Displays quick start prompts for common tasks like CSV imports and PMS integration
Allows file uploads with drag-and-drop for resident data validation
Maintains conversation history for easy reference to previous imports and actions
Greets property managers with contextual welcome message and immediate action suggestions
Displays quick start prompts for common tasks like CSV imports and PMS integration
Allows file uploads with drag-and-drop for resident data validation
Maintains conversation history for easy reference to previous imports and actions
Greets property managers with contextual welcome message and immediate action suggestions
Displays quick start prompts for common tasks like CSV imports and PMS integration
Allows file uploads with drag-and-drop for resident data validation
Maintains conversation history for easy reference to previous imports and actions
Intelligent File Validation
Intelligent File Validation
Intelligent File Validation
Automatically analyzes uploaded CSV files and checks for required fields, duplicates, and formatting errors
Provides step-by-step validation feedback with expandable response events showing each processing stage
Displays clear error summaries with actionable next steps for correcting issues
Allows property managers to review validation details before proceeding with bulk import
Automatically analyzes uploaded CSV files and checks for required fields, duplicates, and formatting errors
Provides step-by-step validation feedback with expandable response events showing each processing stage
Displays clear error summaries with actionable next steps for correcting issues
Allows property managers to review validation details before proceeding with bulk import
Automatically analyzes uploaded CSV files and checks for required fields, duplicates, and formatting errors
Provides step-by-step validation feedback with expandable response events showing each processing stage
Displays clear error summaries with actionable next steps for correcting issues
Allows property managers to review validation details before proceeding with bulk import












Contextual Resource Selection
Contextual Resource Selection
Contextual Resource Selection
Enables property managers to choose specific data sources for each conversation (all properties, single property, or recent imports)
Tracks files within each session with clear limits and status indicators
Supports drag-and-drop file uploads directly in the chat interface for seamless workflow
Maintains recent import history for quick access to previously uploaded resident data
Enables property managers to choose specific data sources for each conversation (all properties, single property, or recent imports)
Tracks files within each session with clear limits and status indicators
Supports drag-and-drop file uploads directly in the chat interface for seamless workflow
Maintains recent import history for quick access to previously uploaded resident data
Enables property managers to choose specific data sources for each conversation (all properties, single property, or recent imports)
Tracks files within each session with clear limits and status indicators
Supports drag-and-drop file uploads directly in the chat interface for seamless workflow
Maintains recent import history for quick access to previously uploaded resident data
Multi-File Management & History
Multi-File Management & History
Multi-File Management & History
Displays recent imports in organized table view with file type and size for easy reference
Shows files already added to current conversation with option to manage across multiple buildings
Maintains searchable conversation history sorted by date for tracking past imports and access requests
Allows property managers to quickly resume previous sessions or reference past validation reports
Displays recent imports in organized table view with file type and size for easy reference
Shows files already added to current conversation with option to manage across multiple buildings
Maintains searchable conversation history sorted by date for tracking past imports and access requests
Allows property managers to quickly resume previous sessions or reference past validation reports
Displays recent imports in organized table view with file type and size for easy reference
Shows files already added to current conversation with option to manage across multiple buildings
Maintains searchable conversation history sorted by date for tracking past imports and access requests
Allows property managers to quickly resume previous sessions or reference past validation reports
Closing Statement
Closing Statement
Closing Statement
Agentic UI with contextual help represents the future of user interfaces, where systems guide users through complex workflows intelligently. This access management portal is currently under development, with beta launch scheduled for Q4 2025.
Agentic UI with contextual help represents the future of user interfaces, where systems guide users through complex workflows intelligently. This access management portal is currently under development, with beta launch scheduled for Q4 2025.
Agentic UI with contextual help represents the future of user interfaces, where systems guide users through complex workflows intelligently. This access management portal is currently under development, with beta launch scheduled for Q4 2025.